Privacy Policy

 

Welcome to Bombay Creamy Ice Cream. We respect your privacy and are committed to protecting the personal information you share with us through our website.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name

• Mobile number

• Email address

• City or location

• Information submitted through enquiry or contact forms

• Franchise or business enquiry details

• Any other information you choose to provide

We may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited, and general website usage data.

2. How We Use Your Information

The information we collect may be used to:

• Respond to your enquiries and requests

• Provide information about our products and services

• Process franchise or business-related enquiries

• Contact you regarding your enquiry

• Improve our website and user experience

• Understand website usage and visitor preferences

• Maintain website security and prevent fraudulent or unauthorized activity

• Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to the reason for which it was collected without appropriate notice or consent where required.

3. Cookies

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

Cookies may help us remember preferences, analyze website traffic, and improve website performance.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

4. Google Analytics and Advertising Services

We may use third-party analytics or advertising services to understand website traffic, measure advertising performance, and improve our marketing activities.

These services may collect information such as device type, browser information, approximate location, pages visited, and interaction with advertisements.

Third-party service providers process information according to their own privacy policies and applicable laws.

5. How We Protect Your Information

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

6. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers when necessary to operate our website, respond to enquiries, provide requested services, maintain technical systems, or comply with legal obligations.

We may also disclose information when required by law, legal proceedings, or a valid request from a government or regulatory authority.

7. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purpose for which it was collected, provide requested services, maintain business records, resolve disputes, prevent misuse, or comply with legal requirements.

When information is no longer required, we may securely delete or anonymize it where appropriate.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

10. Your Privacy Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

You may also contact us if you no longer wish to receive communications from us.

To make a privacy-related request, please use the contact details provided on our website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised Last Updated date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us through the contact details available on our website.

Bombay Creamy Ice Cream

Thank you for trusting us.